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Info Advantage’s Maintenance Programs provide customers with an outsourced help desk solution that guarantees
onsite and remote IT management and support services. By working closely with the customer to identify their support
needs and required response times, Info Advantage will develop a comprehensive support plan and Service Level Agreement
(SLA) that ensures your IT infrastructure is always running at its best and reactive support is always available. We'll
provide you with access to our online help desk for creation and tracking of trouble tickets and support history.
Our maintenance services include solutions ranging from network administration (including Local Area Networks, Wide
Area Networks and Virtual Private Networks), to maintenance of all IT infrastructure (including desktop support),
guaranteed uptime and security policies.
Info Advantage can provide you with managed support services for all aspects of your IT. The Info Advantage One Call
Support programs eliminate the frustration of product-by-product support by providing a total support solution. One
Call Support means that you and your employees will never be told to call another party.
Info Advantage is committed to finding your complete solution, regardless of product line. Our range of outsourced
services offers you a single source for all your IT needs, including:
Why you need a managed service?
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Support Solutions
