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Track your engineers, analyse their productivity and achieve first time fix
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Ability to invoice your customers the same day
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Eliminate all manual processes
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Control mobile phone costs
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Automatically schedule and assign service calls to the most appropriate engineer
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Constant visibility of your customer information, contract status, warranty, guarantee, and maintenance levels
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Create reports on productivity, profitability, product line analysis, and service level agreements to help ensure no penalties are incurred
Welcome to KUDOS...... the award winning Service Management Solution from our business partner Frontline Consultancy UK.
KUDOS delivers to service organizations a more effective way of managing service by improving productivity and profitability. KUDOS aims to maintain the delicate balance between the level of service required and the cost of delivery.
Every installation of KUDOS has achieved a return on investment within twelve months.
The benefits of KUDOS will be noticed immediately by you, your employees and most importantly, your customers.
More information...
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| KUDOS Brochure | Healthcare Customer Case Study |
Johnston's Sweepers Case Study |
Contact:
Patrick Joyce
Director, IBM Software Services
Tel: 585.254.8710 x204
Email:
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