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Sunday, May 26 2013

Would you like to have TOTAL VISIBILITY of your ENTIRE SERVICE DEPARTMENT ?

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  • Track your engineers, analyse their productivity and achieve first time fix

  • Ability to invoice your customers the same day

  • Eliminate all manual processes

  • Control mobile phone costs

  • Automatically schedule and assign service calls to the most appropriate engineer

  • Constant visibility of your customer information, contract status, warranty, guarantee, and maintenance levels

  • Create reports on productivity, profitability, product line analysis, and service level agreements to help ensure no penalties are incurred

Welcome to KUDOS...... the award winning Service Management Solution from our business partner Frontline Consultancy UK.

KUDOS delivers to service organizations a more effective way of managing service by improving productivity and profitability. KUDOS aims to maintain the delicate balance between the level of service required and the cost of delivery.

Every installation of KUDOS has achieved a return on investment within twelve months.

The benefits of KUDOS will be noticed immediately by you, your employees and most importantly, your customers.


More information...

KUDOS Brochure KUDOS - Healthcare Customer - Case Study KUDOS - Johnston's Sweepers - Case Study
KUDOS Brochure Healthcare Customer
Case Study
Johnston's Sweepers
Case Study

Contact:

Patrick Joyce

Director, IBM Software Services

Tel: 585.254.8710 x204

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

To send feedback, suggestions or to request username and password details for the 'secure areas' contact:
itsupport@info-adv.com

769 Emerson Street, Rochester, NY 14613
Phone: (585) 254-8710   |  Fax: (585) 254-8766
sales@info-adv.com