Rochester Technical Support

We make it easy! Choose the way you would like to initiate support.

Over the years we have listened to our clients and implemented many ways to request support based on their needs.  If you have an idea let us know! Connect to us Now!

Get Phone Support

(585) 254-8710

Speak to a support team member on the phone now!
Create and manage tickets via our Portal.
Send an email to the Help Desk to create a ticket.
Create Ticket by Voicemail

(585) 254-8710

Dictate your issue straight to a voice mail ticket.
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Support Options

  • Phone Support +

    Speak to a support team member on the phone!

    Phone: (585) 254-8710
    Fax: (585) 254-8766

  • Ticket By Email +

    Send an email to the Help Desk to create a ticket automatically and communicate with your team or any member.

    Submit A Ticket

  • Ticket By Portal +

    Create and manage tickets via our secure online Help Desk Portal. (Members Only Requires login)

    Enter Support Portal

  • 1

Support Documentation

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