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What Our Clients Say

We needed help it was only a phone call away

We enjoyed another successful year at Hoag Library in no small part due to our relationship with Info Advantage. With the help of Johnathan and Linda we replaced many of our computers this year and have finally gotten all of our equipment onto a three year cycle for replacement.  

The installation of the new computers was handled in house knowing that if we needed help it was only a phone call away. Jeremiah was instrumental in helping us get all of the new equipment online and swapping out some other equipment with items that were at the end of life.

Other times we have depended on Jacob to help us figure out why we were having problems. (an unknown power outage was one cause.) and he and Kris  reset programs when we could not make successful updates. We were also unable to catalog new books when the dedicated computer went down. We sent the computer to IA , they performed "magic" and Jacob returned it and reinstalled it until our new computers came in.

Betty Sue Miller, Director
Hoag Library

True partner in our mission

I am delighted to share our overwhelmingly positive experience with Info Advantage, our chosen telecommunications partner, as Camp Stella Maris underwent a much-needed switch to our phone system earlier this year. As a nonprofit organization, we were not only seeking efficiency and reliability but also a provider that aligned with our values and supported our community.

The transition to Info Advantage's phone system has been nothing short of seamless, and the impact on our daily operations at Camp Stella Maris has been truly remarkable. From the initial consultation to the ongoing support, Info Advantage has demonstrated an unwavering commitment to excellence and a genuine understanding of our unique needs as a nonprofit.

What sets Info Advantage apart is not only their state-of-the-art technology but also their dedication to providing value-driven solutions. As a nonprofit, every penny matters, and Info Advantage has proven to be a cost-effective choice without compromising on the quality of service. Their team took the time to understand our organization's communication requirements and tailored a solution that not only meets but exceeds our expectations.

The reliability of Info Advantage's phone system has significantly enhanced our ability to connect with our stakeholders, donors, and the families we serve. The crystal-clear audio quality and user-friendly interface have streamlined our communication processes, allowing us to focus more on our core mission of providing a transformative camp experience for children.

What truly stands out about Info Advantage is their commitment to the local community. Being a local company, they understand the importance of supporting nonprofits like ours. Their team has gone above and beyond to ensure that our transition was smooth, offering personalized support and demonstrating a genuine interest in the success of Camp Stella Maris.

In conclusion, I wholeheartedly recommend Info Advantage to any organization, especially nonprofits, seeking a reliable, efficient, and value-driven phone system. Their dedication to excellence, coupled with their understanding of the unique needs of nonprofits, makes them an invaluable partner for organizations looking to make a positive impact in their communities.

Thank you, Info Advantage, for not only providing us with a top-tier phone system but for being a true partner in our mission.

John Quinlivan, Executive Director
Camp Stella Maris

Words cannot describe the difference Info Advantage has made

I have been working with the Info Advantage team for a little over a year now as the IT Manager for VP Supply Corp.  Words cannot describe the difference Info Advantage has made in my ability to do my job and protect our network and information assets.  What started as a hardware vendor has now evolved into providing MSSP services to better protect our network – and we could not be happier with the quick return on investment this has given us.  I would like to give a special shout-out to the members of the Info Advantage team who have not only done their job exceptionally well but have also mastered the soft skills and make me feel as though I can always reach out if we need them.  Johnathan, Chris Chan, Chris McDonald, and Nick Wetherwax have been outstanding over the past year.  With continued success like this VP Supply will have Info Advantage as a partner for many, many years to come!

Adam deKramer, IT Manager
VP Supply Corp


Disaster Recovery.

In 2015, our office space was nearly a complete loss in a fire damaged building. Everything we had was either reduced to rubble or soaked with water. We had been utilizing Info Advantage for several years for maintenance of our computer network and replacement of portions of it. They arose to the occasion helping us be able to get back to business. First, they had all our data recovered from our water soaked server. They then put together a completely new network for us. From the research we did at the time, we found that Info Advantage was providing us a relatively cost effective system that suited us very well. We especially appreciate the guidance they provided helping us with our selections.

Scott Powell, AIA
Architectura PC / Rochester, NY

Info-Advantage handled all aspects of replacing the lab and creating a new computer lab in our Teen room

In June of this year the Hoag library was awarded a grant for new computers in our main library lab. Info-Advantage handled all aspects of replacing the lab and creating a new computer lab in our Teen room. They supplied us with timely competitive quotes and quality materials. They installed new infrastructure to add computers to new locations, helped us improve our wireless capabilities, and offered suggestions that helped our efficiency. Info-Advantage was extremely communicative during the planning and installation phases of the project and continue to provide quality support. I look forward to continuing our relationship with Info-Advantage.

Betty Sue Miller
Hoag Library / Albion, NY

I have worked with Info Advantage over the past 12 year at a couple of companies.

I have worked with Info Advantage over the past 12 year at a couple of companies. This year, Info Advantage helped me deploy a new VMWare / EMC environment for my current employer. During the selection process, they were very responsive with quote changes, responses to questions and updates explaining every aspect of the roll-out. They were very willing to take my current level of knowledge into consideration in the quoting process and their quotes were very competitive. Once awarded the project, Info Advantage proceeded very quickly to order and install the hardware in agreed time with on-hands training and system documentation for me. I would personally recommend Info Advantage for any project.

Clint Schwab
Durst Imaging / Rochester, NY