Info Advantage Blog

Info Advantage was formed in 1992 for the purpose of specializing in Information Technology consulting, which encompasses business solution development, software development, and platform support from IBM’s midrange to a growing number of Intel based solutions.

3 Major Pain Telecom Pain Points Alleviated by a VoIP System

3 Major Pain Telecom Pain Points Alleviated by a VoIP System

Software-based phone systems are an increasingly popular trend in the workplace. Businesses have found that traditional phone systems, while helpful under certain situations, are somewhat antiquated compared to Voice over Internet Protocol, or VoIP. A VoIP is a great way to save money by eliminating unnecessary costs and improving overall efficiency. So now you may be wondering: is VoIP right for your company?

VoIP uses your organization’s Internet connection to transfer the call from your phone to the call recipient. Typically, VoIP systems use a software client that’s installed on the user’s workstation, laptop, or smartphone, and will works anywhere as long as you have an Internet connection. Many organizations are finding VoIP to be an alternative to the traditional land-locked phone systems issued by telecommunication providers. Here are some of the major benefits of using software-based VoIP phone systems.

Tradition Phones Have No Mobility
One of the major problems with traditional office telephone is that office workers can’t (easily) take their office phone numbers with them when they leave the office. With VoIP, users can install the softphone application on any applicable device, be it a smartphone or a laptop. This makes it easier to stay in touch while on business trips or working remotely. All the user needs is a headset or a microphone.

Traditional Phones Are Complicated
One of the biggest pain points with telecom systems is the struggle that comes from onboarding new employees. When you acquire a larger workforce, you need to add telephones to your communications infrastructure, which can include anything from running new wires around your office, to completely remodeling to accommodate for more space. With VoIP, it’s as simple as adding new users, numbers, and extensions to your software-based phone system. You still have to watch out for bandwidth restrictions, however, due to the fact that your phone system is using your Internet connection.

Traditional Phones Are Costly
Providers tend to bundle together services that your business may not necessarily want or need, which winds up costing your organization more money in the long run. Instead of bundling together undesired services, you can build out a VoIP service that’s specifically designed for your business. VoIP systems can offer great features such as screen sharing, instant messaging, and conference calling. Customers only have to pay for what they want. Regardless, VoIP uses a service which you already pay for--your Internet connection--so that you don’t have to worry about another big expense in your budget.

If your business is rethinking its communications strategy, a VoIP solution from Info Advantage can be just what you need. Every business is different, though, and you need a VoIP solution that’s designed specifically with your organization’s needs in mind. To learn more, reach out to us at (585) 254-8710.

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