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Info Advantage Blog

Info Advantage has been serving the Upstate New York area since 1993 , providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Do Your Employees Know What to Do During a Disaster?

Do Your Employees Know What to Do During a Disaster?

Disasters can strike at any moment to anyone, with very little warning. While many businesses are prepared with their Business Continuity Plan (BCP,) many organizations may not take the time to fully explain their BCP to their employees, leaving them scrambling when a disaster does strike. Here are a few steps every business should take to ensure that their employees know exactly what to do in the event of a disaster.

Plan Ahead

For any plan to work, there needs to be proper preparation to ensure that everything runs smoothly. You want to give your employees a clear direction to follow in the case of a disaster, so they know exactly what to do the moment it happens. The best way to work through the execution of a BCP is to hold a meeting with all your employees to talk about what needs to be done, and who will do it. You want clearly defined roles and open lines of communication, so employees will know exactly what to do and who to contact in an emergency.

Have the Proper Tools

A plan can only work if you have the right tools to execute it. In the event that your business goes down, it can mean the inability to work and loss of important data. One way to avoid these issues is by hosting some or all of your business activities through a cloud service. These services will allow you and your employees to access important work documents from just about anywhere. This means that even if the office is down, employees will be able to set up their workstation from another location almost instantly. Investing in a cloud-based VoIP will allow any calls sent to a down phone line to be redirected to another location, such as the employee’s personal cellphone.

Practice Your Plan

When it comes to executing a BCP, practice makes perfect. Let your employees get a feel for the tools you have provided them so that they will know exactly what they are dealing with in the case of a disaster. This includes providing them training for any hardware or software they need to use, creating a sense of familiarity that will directly relate to a seamlessly executed BCP.  Take the time to review with each employee, and make sure they completely understand what needs to be done by them.

Don’t wait until a disaster hits to worry about your business continuity plan. Contact Info Advantage today at (585) 254-8710 to speak to a professional about how you can ensure your business will run smoothly even when faced with a disaster.

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